![]() ![]() Pros and Cons Trello vs Asana: Pros and Cons When we get to the User Reviews section below, we’ll go into why that is in detail, but for now, we’re going with Trello on this one. Enterprise organizations may also have access to additional support options.Īlthough Asana offers Asana Academy and limited live chat, reviews about Asana’s customer service are often quite negative. Additionally, Trello offers about a dozen on-demand webinars and has an active user community.Īsana also allows users to send an email or contact customer support via a form on its website, and unlike Trello, Asana does offer live chat-however, it’s only for sales or billing questions, so if you want technical support, you’re out of luck.Īdditionally, Asana has an active user forum and Asana Academy, which contains guides, videos, demos, live training, and online courses in multiple languages for new and experienced users. They also have access to an extensive knowledge base that contains hundreds of articles. Trello users can contact customer support via a form on Trello’s site or they can send an email. ![]() Although the Asana and Trello apps have the same rating on the Google Play store (4.3), Asana is rated higher on the Apple App Store-4.7, compared to Trello’s rating of 4.5-which is why we’ve chosen Asana for the win here.īoth Trello and Asana offer multiple ways for users to get assistance-unfortunately, however, neither of the two competitors provide phone support. Since this category’s a close call, we’re going to go with user reviews here. Additionally, many have noted that the Asana app for iOS has better features and is more intuitive than Asana’s Android app. Still, users have expressed dissatisfaction about its lack of templates and push notifications. While Trello users praise the app’s ease of use, visual appeal, and clean format, some users note that the app has bugs and limited capabilities, making it better for viewing information and adding cards, than for using automations, templates, or Power-Ups.īy contrast, Asana users appreciate how feature-packed the app is and generally report that it makes collaboration much easier. Now that you have a better understanding of the two different software programs, let’s take a look at the key differences between Trello and Asana …īoth Trello and Asana offer highly-rated mobile apps for iOS and Android users. Premium, business, and enterprise Asana members also have access to a timeline view. Like Trello, Asana offers multiple views for users, including list, board, and calendar. Today, Asana is a popular cloud-based project management software that’s used by teams for organization and collaboration. Over the years, Asana continued to develop its flagship product before launching the software commercially in 2012. However, the two men eventually began to feel as if their vision for the tool didn’t align with Facebook’s mission … so they quit to form their own company, Asana, in 2008. Asana was originally created as a PM tool for use at Facebook by Dustin Moskovitz and Justin Rosenstein.
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